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Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refundsIf you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale itemsOnly regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {email} for questions related to refunds and returns.
Goûtez l’histoire à l’occasion de ce repas
inspiré de la Nouvelle-France.
Petite crêpe de sarrasin
farcie de champignons et nappée de béchamel, fromage fondu, thym et ail.
Soupe-repas
bouillon de bœuf et bière – petits lardons
légumes racines – légumineuses – fines herbes
Petit pain à la levure traditionnelle
Fromage Les Métayères
Pain des pauvres
avoine – pommes – coulis de sucre à la crème de sœur Madeleine
Tisane
bouquet de la Métairie
25 $ + taxes et service
Pour accompagner votre repas :
Les Filles du Roy (bière blanche) ou Le St-Gabriel (cidre rosé)
6 $ en supplément
Recevez toutes les activités du musée en vous abonnant à notre infolettre.
Cette section est en développement, elle sera en ligne bientôt.
L’expérience du menu commenté est offerte sur réservation seulement. Le personnel du restaurant Le Réfectoire est présent en fonction des réservations. Les mets sont préparés spécialement pour les visiteurs qui en ont fait la demande. Afin d’éviter le gaspillage et les déplacements inutiles des membres de notre équipe, nous vous invitons à respecter les conditions de réservation et d’annulation ci-dessous.
Les forfaits de groupe sont offerts sur réservation seulement. Un personnel supplémentaire est requis pour offrir ce service. Afin d’éviter aux membres de notre équipe des déplacements inutiles, nous vous invitons à respecter les conditions de réservation et d’annulation ci-dessous.